Launching with select airline partners

Resolve Claims.
Retain Customers.

Cura is an AI-powered claims resolution platform for airlines, automating compensation end-to-end while improving passenger outcomes and controlling cost at scale.

Book a Demo
checkTriggered cachedIn Progress
bolt Claim Submitted
Input: Web Form, PSS, OPS, …
checkCompleted cachedIn Progress
account_tree Fraud Detection
Risk score < threshold → Flag
checkCompleted cachedIn Progress
webhook Integration · PNR Verification
Passengers + flights + dates hash
checkCompleted cachedIn Progress
smart_toy AI · OCR Receipt Verification
Read and calculate receipt for expenses
Today's Reality

Claims are slow manual
and fragmented

Outsourced Vendors Internal Workarounds Legacy Systems High Costs Poor Experience No Control
Insight

Claims aren't just a cost, they shape the final impression of the journey.

When disruption happens, the claims experience becomes the "end" of the trip.

close
Handled poorly — drives frustration, complaints, and loyalty lost.
check
Handled well — builds trust, retention, and future revenue.
Airline passenger at the end of a journey
What We Do

Cura brings control to claims,
connecting operational efficiency
with customer care

Book a Demo
8 Core Capabilities

From intake to closure.

From intake to closure, Cura handles the full claims lifecycle.

verified
01

Automated claim validation & eligibility

bolt
02

AI-assisted workflows for faster claim handling

document_scanner
03

OCR receipt & document processing

gpp_good
04

Fraud reduction & duplicate detection

payments
05

Optimised compensation recommendations

account_tree
06

Centralised workflow management

touch_app
07

Passenger self-service submission

forum
08

Integrated comms & closure flows

Integrations

Built to connect.

Cura plugs into the systems airlines already run — and the partners they pay, message, and track with.

CRM Payout Omnichannel PSS Social Media ATC / NOTAM / EuroControl FlightAware WorldTracer METAR / TAF Weather Flight Ops Plan3
Cura
  • CRM
  • Payout
  • Email Ingestion
  • PSS
  • Social Media
  • ATC / NOTAM / EuroControl
  • FlightAware
  • WorldTracer
  • METAR / TAF Weather
  • Flight Ops
  • Plan3
Integrations include…
Revolut PayPal Plan3 AIMS Stripe Wise Zendesk
The AviLabs Family

Built by aviation specialists.

Cura is part of the AviLabs family.

Cura is developed by AviLabs, the same team behind Plan3, trusted by airlines for passenger disruption management. We've spent over a decade building products that work in real airline operations — not around them.

10+ years
In aviation technology

Ready to bring control to claims?

Book a Demo